Effective date: September 23, 2026
HOST209 respects copyright and intellectual property rights. This policy describes the process for submitting copyright complaints involving content hosted through HOST209 services and the process for responding to valid notices and counter-notifications under applicable law, including the Digital Millennium Copyright Act where applicable.
1. Copyright Complaints
A copyright owner or authorized agent who believes that material hosted through HOST209 infringes copyright may submit a written notice containing sufficient information for HOST209 to identify the material and evaluate the claim. Notices should be directed through the HOST209 support channel and should clearly identify the allegedly infringing URL or location.
2. Required Information
A notice should identify the copyrighted work claimed to have been infringed, identify the material claimed to be infringing and provide enough information to locate it, include contact information for the complaining party, and include the statements and signature required by applicable law. A DMCA notice should contain the elements required by 17 U.S.C. §512(c)(3) where the DMCA safe-harbor procedure is being invoked.
3. Good-Faith Statement
The complaining party should state that it has a good-faith belief that the disputed use is not authorized by the copyright owner, its agent or law. The complaining party should also state, under penalty of perjury where required, that the information in the notice is accurate and that it is authorized to act for the owner of the exclusive right allegedly infringed.
4. Review
HOST209 may review notices for completeness and may contact the complaining party for clarification. A complete notice may result in action under applicable law and HOST209 procedures. HOST209 does not decide complex ownership disputes, fair-use questions or other legal issues beyond what is necessary to administer its hosting services and comply with applicable law.
5. Counter-Notification
Where material is removed or disabled under the DMCA process, the affected customer may have a right to submit a counter-notification containing the information required by 17 U.S.C. §512(g), including identification of the removed material, a statement under penalty of perjury regarding authorization or mistake, contact information, and consent to the jurisdiction specified by the statute.
6. Restoration
If a legally sufficient counter-notification is received, HOST209 may follow the statutory process, which can include forwarding the counter-notification to the complaining party and restoring access after the applicable statutory period unless the copyright owner provides notice of a court action. Restoration is subject to applicable law and technical feasibility.
7. Repeat Infringers
HOST209 may maintain a policy for addressing repeat copyright infringement. Depending on the circumstances and applicable law, repeated infringement may result in warnings, removal of material, account restrictions or termination.
8. False Notices
Submitting a materially false copyright complaint can have legal consequences. Parties should submit notices only when they have a legitimate basis and should provide accurate information. HOST209 may take appropriate action regarding intentionally fraudulent or abusive notices.
9. Other Intellectual Property
Trademark, patent, trade-secret and other intellectual property complaints may require a different process. Complaints should identify the relevant right, the protected material, the allegedly infringing material and the legal basis for the request. HOST209 may evaluate such complaints under applicable law and service policies.
10. Customer Responsibilities
Customers are responsible for ensuring that their websites contain only material they are authorized to use. Customers should maintain licenses and permissions for images, text, software, video, music and other protected works used on their sites.
11. Contact
Copyright and intellectual property complaints should be submitted through the HOST209 support process. Include the affected domain, URL, description of the copyrighted work, contact information and the information required by applicable law.
12. Policy Changes
HOST209 may update this policy to reflect changes in law, technology, registry or hosting practices. The current version will be posted on HOST209.COM.
13. Mailing Address
HOST209.COM
1256 W Lathrop Rd, Unit 158
Manteca, California 95336
Phone: +1 209-665-7662
Operational Principles
HOST209 applies these rules in a manner intended to balance reliable service, customer privacy, security and lawful operation. We consider the nature of the service, the seriousness of an issue, the potential effect on other customers, available evidence and applicable legal requirements when taking action. Where a customer can reasonably correct a problem without creating immediate risk, we generally prefer a clear explanation and an opportunity to remediate. Where an issue presents an immediate security, legal or operational risk, faster restrictions may be necessary.
Customers should maintain accurate account information, use secure credentials, keep website applications updated, maintain independent backups and promptly communicate material service or security problems. These practices help HOST209 investigate issues efficiently and help customers protect their own businesses and visitors.
Questions about these policies can be submitted through the HOST209 support process or by using the contact information published on this website. When a request concerns a specific account, domain or legal right, HOST209 may request information reasonably necessary to verify the requester and identify the relevant service.
Administration, Verification and Requests
HOST209 may need to verify the identity, account authority or legal standing of a person making a request. Verification helps protect customers from unauthorized disclosure of account information and helps ensure that changes are made only by authorized persons. Verification may involve information already associated with the account, a support ticket, documentation, or other reasonable measures appropriate to the request.
For security reasons, customers should never place complete payment-card numbers, passwords, authentication codes or private cryptographic keys in ordinary support messages. If a support request requires sensitive information, HOST209 may provide an appropriate method for submitting it. Customers should also be cautious of unsolicited messages that claim to be from HOST209 and request credentials or urgent payment.
When a policy permits an exception, HOST209 may consider the circumstances individually. For example, an account may be affected by a compromised plugin, an unexpected traffic spike, a third-party attack, a domain dispute, or a legal request. The appropriate response may depend on whether the issue is ongoing, whether other customers are affected, whether immediate action is required and what remedies are available.
Cooperation and Records
HOST209 maintains business and technical records as reasonably necessary to operate services, provide support, prevent abuse, process transactions, investigate incidents, comply with legal requirements and resolve disputes. Records may include account events, support communications, service transactions, technical logs and security information. Access to such records is limited according to operational need and applicable law.
Customers are encouraged to retain their own records of important transactions, website content, licenses, backups, domain information and communications. Maintaining independent records can be especially important for businesses that rely on a website for sales, customer communication or regulatory obligations.
HOST209 may cooperate with registries, payment processors, infrastructure providers, security organizations, courts, law enforcement and other authorized parties when cooperation is reasonably necessary and legally permitted or required. Information disclosed in such circumstances is limited according to the applicable request and law.
Customer Responsibilities After Service Changes
When a customer changes hosting services, transfers a domain, cancels an account or migrates a website, the customer remains responsible for ensuring that the website, domain, email and other related services continue to operate as intended. Customers should plan DNS changes, retain backups and verify critical functions after a migration or service change.
Customers should also remove obsolete credentials, integrations and administrator accounts after a project or relationship ends. This reduces the possibility that an old account, plugin or integration becomes an unnecessary security risk. HOST209 may provide reasonable technical information about its service, but customers remain responsible for third-party systems that are outside HOST209’s control.
Policy Interpretation
These policies are intended to operate together with the HOST209 Terms & Conditions and any service-specific agreement. If a mandatory law, registry policy or other binding requirement conflicts with a provision in a policy, the mandatory requirement controls to the extent of the conflict. Nothing in these policies is intended to waive a right or remedy that cannot legally be waived.
Service and Privacy Practices
HOST209 seeks to use information and service data in ways that are reasonably connected to the services customers request. Operational information can help identify outages, troubleshoot account problems, protect infrastructure, investigate unusual activity and improve reliability. When a process can be completed using less information, HOST209 may seek to minimize the information involved. Customers should likewise avoid placing unnecessary sensitive information in website files, forms, databases or support tickets.
Where a customer operates a website that collects information from visitors, the customer should review the data flows created by forms, analytics, advertising tools, payment systems, contact systems, newsletters and embedded services. The customer should publish appropriate privacy and cookie information and configure consent or opt-out mechanisms where required. Hosting the website does not transfer these responsibilities to HOST209.
Service availability and technical performance can depend on networks, upstream providers, domain systems, customer software, third-party integrations and events outside HOST209’s direct control. Customers should plan for ordinary operational risks by maintaining backups, documenting important configuration details and keeping access to their domain registrar and hosting account secure.
HOST209 may periodically update systems, security controls, infrastructure components or support processes. Changes can be necessary to address vulnerabilities, improve reliability, comply with law or maintain compatibility. Where a change materially affects a customer service and notice is appropriate, HOST209 may provide notice through the methods available for that service.
Questions and Communication
Customers can contact HOST209 through the support and contact channels published on HOST209.COM. A clear request helps us respond efficiently. Include the affected domain, account identifier when appropriate, a description of the issue, the approximate time it began and any relevant error message. Do not include passwords or full payment-card information in a support request.
HOST209 may communicate service information by email, support ticket, account notice or other contact method associated with the customer account. Customers are responsible for keeping contact information current so important notices can be received. Security-sensitive communications may require additional verification before account changes are made.
Ongoing Review
Policies are reviewed as HOST209 services, customer needs, security threats and legal requirements evolve. A modern hosting service may involve multiple technical layers, including domain systems, web servers, databases, content management software, security controls, payment systems and external service providers. Each layer can introduce different operational or legal considerations. HOST209 may revise procedures to keep those layers operating together responsibly.
Customers should review the policies periodically and should make sure their own websites, applications and business practices remain current. In particular, customers should review account permissions, domain registration information, billing contacts, backups, software updates, privacy disclosures and third-party integrations when making significant changes to a website or business.
If a customer has a question about how a policy applies to a particular service, the customer should contact HOST209 before taking an action that could affect an account, domain or hosted website. Providing complete information at the beginning of a request helps reduce unnecessary delays and allows the issue to be directed to the appropriate support process.