Privacy Policy
Effective Date: September 3, 2025
Last Revised: September 3, 2025
Host209 (“we“, “our“, “us“) respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://host209.com (“Site“) and use our services.
1. Categories of Data We Collect
We collect the following categories of personal data:
A. Information You Provide Directly
- Full name
- Email address
- Billing and mailing address
- Phone number
- Payment information (processed via secure third-party payment gateways)
- Support correspondence and service inquiries
B. Information Collected Automatically
- IP address
- Device identifiers
- Browser type and version
- Operating system
- Referral URLs
- Pages visited, duration, and clickstream data
- Cookies and similar technologies (see Section 4)
C. Account and Usage Data
- Login timestamps
- Hosting service usage data
- Domain names registered or managed
- DNS records, server logs, and related metadata
2. Legal Basis for Processing (GDPR Compliance)
We process your personal data under the following legal bases:
- Contractual necessity: To provide the hosting services you’ve requested
- Legal obligation: To comply with tax, accounting, and regulatory obligations
- Legitimate interests: To improve our services, prevent fraud, and ensure network security
- Consent: Where required for cookies or marketing communications
3. How We Use Your Information
We use your data to:
- Provide, manage, and maintain your hosting account
- Process payments and provide invoices
- Respond to customer support requests
- Send service-related notices and administrative updates
- Improve the functionality and security of our services
- Comply with legal and regulatory obligations
4. Cookies and Tracking Technologies
We use cookies and similar technologies to:
- Authenticate sessions
- Analyze site traffic and usage patterns
- Remember user preferences
- Display relevant marketing (where legally permitted)
You may configure your browser settings to decline cookies. However, this may affect certain functionalities of our Site.
5. Sharing of Data with Third Parties
We do not sell your personal data. We may share your data with:
- Service providers (e.g., payment processors, support platforms, analytics services) under strict confidentiality and data processing agreements
- Regulatory or legal authorities where required by law or legal process
- Business partners in the event of a merger, acquisition, or sale of assets
6. International Data Transfers
If you are located in the European Economic Area (EEA) or other jurisdictions with similar data protection laws, please note:
- Your personal data may be transferred to and processed in countries outside your jurisdiction, including the United States
- We ensure appropriate safeguards such as Standard Contractual Clauses (SCCs) or rely on an adequacy decision, where applicable
7. Data Subject Rights
A. Under the GDPR (EU/EEA Users)
You have the right to:
- Access your personal data
- Rectify inaccurate or incomplete data
- Erase your data (“right to be forgotten”)
- Restrict or object to processing
- Data portability
- Withdraw consent at any time without affecting the lawfulness of prior processing
- Lodge a complaint with your Data Protection Authority
B. Under the CCPA (California Residents)
You have the right to:
- Know what personal data we collect and how it is used
- Request deletion of your personal data
- Opt out of any “sale” of personal data (we do not sell data)
- Non-discrimination for exercising your privacy rights
To exercise any of these rights, please email john@mailbox10.com with the subject line: Privacy Request – Host209.
8. Data Retention
We retain personal data only for as long as necessary for the purposes set out in this Privacy Policy, including:
- While your hosting account remains active
- To comply with legal obligations (e.g., tax laws, fraud prevention)
- For a maximum of 7 years after account closure, unless otherwise required by law
9. Security Measures
We implement robust technical and organizational measures, including:
- SSL/TLS encryption
- Firewall and DDoS protection
- Access controls and authentication layers
- Regular vulnerability scanning and patching
- Staff confidentiality training
Despite these measures, no system is 100% secure. In the event of a data breach, we will notify affected users and regulators as required by law.
10. Breach Notification Procedures
In accordance with GDPR Article 33 and other applicable laws:
- Users will be notified of any personal data breach likely to result in a high risk to their rights and freedoms within 72 hours
- Notifications will be made via email and/or public notice on our Site
11. Third-Party Services
Our Site may contain links to or integrations with third-party platforms. This Privacy Policy does not apply to those third-party services. Please review their privacy policies before submitting data.
12. Children’s Privacy
Our services are not intended for individuals under the age of 16. We do not knowingly collect data from children. If you believe we have collected such data, contact us immediately.
13. Contact Information
For all privacy-related inquiries or to exercise your data rights:
Host209
Attn: Privacy Officer
1231 N Main St., Unit 1002
Manteca, CA 95336
Email: john@mailbox10.com
14. Severability
If any provision of this Privacy Policy is held to be unlawful, void, or unenforceable, the remaining provisions shall remain in full force and effect.
15. Governing Law and Jurisdiction
This Privacy Policy shall be governed by and construed in accordance with the laws of the State of California, without regard to conflict of law principles. Any disputes arising shall be subject to the exclusive jurisdiction of the courts located in San Joaquin County, California.
16. Changes to This Policy
We may update this Privacy Policy from time to time to reflect legal, operational, or technical changes. When we do, we will:
- Update the “Effective Date” above
- Provide notice via email or website banner if changes are material
We encourage you to review this Policy periodically.
17. Revision History
| Version | Date | Description |
|---|---|---|
| 1.0 | Sept 3, 2025 | Initial policy release |